- Report: #260862
Complaint Review: Circuit City - Vienna Nationwide
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Circuit City
8520 C Leesburg Pike Vienna, 22182 Nationwide, U.S.A.
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Circuit City STORE extended warranty is a ripoff!! Vienna virginia
I bought an extended protection plan with my Sylvania 42" tv. for $ 259.99 . After 1 year and 3 months the tv broke down. It exploded and the power doesn't turn on...
I Call the telephone number for the warranty, its a nightmare..they had a repairing company contac me, and they told me that "this was a VERY common issue with this model" and that they ordered the part needed about 3 months ago, so they dont know when they are going to be able to repair my tv. After that Circuit City, doesnt find my auth. #, or the fax from the reapiring co., or my info.. etc etc..Menawhile I dont have a TV!!
Gi
mclean, Virginia
U.S.A.
I Call the telephone number for the warranty, its a nightmare..they had a repairing company contac me, and they told me that "this was a VERY common issue with this model" and that they ordered the part needed about 3 months ago, so they dont know when they are going to be able to repair my tv. After that Circuit City, doesnt find my auth. #, or the fax from the reapiring co., or my info.. etc etc..Menawhile I dont have a TV!!
Gi
mclean, Virginia
U.S.A.
2 Updates & Rebuttals
Tallulah-phoebe
Beverly Hills,California,
U.S.A.
Sounds like this is a manufacturer's issue
#2Consumer Comment
Sun, July 15, 2007
Circuit City isn't refusing to repair your TV -- they just CAN'T at the moment, because the manufacturer hasn't been providing the required parts for some time now. As soon as they obtain the necessary part, they will fix your TV. What exactly do you want them to do -- how do you expect them to fix your TV if they don't have the part?
John
Gainesville,Florida,
U.S.A.
ALL extended warranties are ripoffs...don't buy them.
#3Consumer Suggestion
Sat, July 14, 2007
All or almost all extended warranties are ripoffs. You pay an amount that is larger than normal just to get it, and they never bother to tell you the details. For example, many times they state a "3 year extended warranty" and you think that means 3 years past the one year warranty. In many cases, WRONG....the first year is included, so you only get an additional 2 years, but pay for 3 years, to include the year covered by the factory warranty....BIG TIME RIP OFF Buy quality products when they are on sale and don't get the extended warranty. My Maytag Neptune washing machine only has a one year warranty, but most last for 10 years....depending on the model you buy, that means the machine cost was between $70 and $100 per year. Why would I pay several hundred dollars more for this fake insurance? The same goes for all of your other appliances. If it fails after 1 year, then tell the company they are selling cheap stuff and you are taking your business elsewhere
