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  • Report:  #355223

Complaint Review: Cirro Energy - Richardson Texas

Reported By:
- Houston, TX, Texas,
Submitted:
Updated:

Cirro Energy
501 W President George Bush Hwy Richardson, 77598 Texas, U.S.A.
Phone:
800-645-0143
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Cirro Energy nearly doubled my rate during the course of one month. I had spoken with a CSR and they had pretty much stated tough, everyone will be having to pay a substantially higher rate because they needed to pass on losses. They DID NOT contact me about rate changes, nor did they mention the fact that they are in financial dire straights (which most likely they are). They are extremely understaffed and have their business development people attempting to spin some type of convincing story about customers not having contracts and being able to charge higher rates. I STRONGLY URGE ANYONE CONSIDERING CIRRO TO LOOK ELSEWHERE. Their actual rates are MUCH higher than their advertised rate plus, once you are locked in you will be forced to pay more than any pther energy provider. I give them 6 months TOPS. CIRRO SUCKS.

Pissedoff

Houston, TX, Texas

U.S.A.


1 Updates & Rebuttals

Laurie

Haslet,
Texas,
U.S.A.
Rate Increases hit all of TX Power Company Customers

#2Consumer Comment

Thu, July 24, 2008

I expected to happen too. When they first deregulated the power companies in TX, I knew this would happen. Its the same exact problem California had when they deregulated there. First several new "providers" starting offering lower rates. Second everyone was hit with high rate increases. Most recent was 40% Those new providers are not doing well because they have to lease infrastructure (Power Lines) from the main power company (TXU) to get the power to their customers. Third: Soon we'll be suffering the rolling blackouts and brownouts that plagued CA for a few years. I never left TXU - knowing these new companies would eventually fail.

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