1, Report:
#1478506
Posted Date:
May 15 2019
Cirro Energy Manager admits the contents of bag with stolen items; despite never seeing the contents. Says I must have left them on the MTR.
Had lunch ar Hard Rock Cafe Hong Kong, left my bag with my eye glasses and 1,000 HKD productts in white bag. On arriving home I relized the problem. Went back the manager, Winnie, says on you mean the white bag wiith the shampoo, let me ask my staff she returns to say they haven't s...
Entity
Categories: Power Electricity Company
2, Report:
#1464379
Posted Date:
Oct 12 2018
Cirro Energy ~ Gross overcharge, Horrific Customer service ~ Texas
We were involuntarily switched to Cirro when they bought the provider we were with. After two months of not receiving a bill, welcome letter, anything, I tracked down whom I was switched to in order to avoid service interruption. They had been sending it to a completely different ad...
Entity
Categories: Power Electricity Company
3, Report:
#1460123
Posted Date:
Sep 09 2018
Cirro Energy Owned by NRG with subsidiaries Reliant, Green Mountain and Pennywise Energy along with Cirro Energy. Cirro Signed Me Up for Unauthorized Onerous Contract during transfer after bought out Pioneer Energy Houston Texas
Nature of complaint: Contract Issues Problem description: Cirro Energy bought out Pioneer Energy August 2018 and both companies stated they would honor all remaining contracts from Pioneer. It was stated on websites and emails sent to customers. However, I received an email from Cir...
Entity
Categories: Utility Companies
4, Report:
#1460088
Posted Date:
Sep 08 2018
Cirro Energy Cirro is out to rip you off!! dallas texas
I can't believe how horrible this company is .. my service contract expired … they DID NOT contact to let me know … a few months went by .. and beginning of summer hit .. I noticed my bills were skyrocketing … contacted them and found out they were charging me DOUBLE the price...
Entity
Categories: electric utilities
5, Report:
#1181305
Posted Date:
Oct 06 2014
Cirro Energy Ridiculous Unprofessional, unfair, impossible, Richardson Nationwide
I set up auto draft in August 2013. Then Got notification the following month that my service was being disconnected. Called Cirro customer service to resolve this issue. Made the payment that The agent was saying was due (that should have been auto drafted). The amount I was told...
Entity
Categories: Electrical Services
6, Report:
#1125237
Posted Date:
Feb 20 2014
The Crane Family Jim Crane, Jared Crane, Champion Energy, Incite Energy, The Houston Astros, Cirro Energy, Dominion Resources, August Reuss Illegal Cronies: Tales of the Crane Family’s Criminal Activities HOUSTON Texas
Houston, one of America’s most successful cities, is proud of its competitive nature. Only recently have people taken a shine to the value of the city, especially its peaceful prosperity and adaptability in the face of change. Houston has become one of the fastest growing economie...
Entity
Categories: Celebrities
7, Report:
#980676
Posted Date:
Dec 11 2012
Cirro Energy Cirro Charging TDU Delivery charges that are extreme. Last bill $86 kwh energy charge and the delivery charge was $366. This happens every month and they have no response other than it is Oncor charge, Internet
I am billed a delivery charge by Cirro energy that is insane. The charge is alway 3 to 4 times the amount of my energy bill. Last bill $86 kwh energy charge and deliver charge was $366. They say that this is a pass through charge that Oncor charges but I have spoke...
Entity
Categories: Electrical Services
8, Report:
#911391
Posted Date:
Jul 13 2012
Cirro Energy does not honor contract Plano, Texas
I renewed my contract with Kinetic Energy on 1/25/12 and have e-mail confirmation. On 2/10/12, billing was moved to Cirro energy. I have an e-mail from Kinetic dated 1/5/12 saying that the change was going to happen but that I did not need to do anything because my contract would re...
Entity
Categories: Utility Companies
9, Report:
#759093
Posted Date:
Aug 01 2011
Cirro Energy Simple Power Wrongful Disconnection of Service Dallas, Texas
I've had an account with Simple Power for the past 2 years as well as automatic bill pay from my bank. Apparently last month Simple Power went out of business and transfered all accounts to Cirro Energy. On Saturday, July 28th we returned from an out-of-country vacation to a tempera...
Entity
Categories: Electrical Services
10, Report:
#668588
Posted Date:
Feb 16 2011
Cirro nergy charged too much for Oncor delivery charge and the when I asked about my contract date she said did I want t renew it I said I was looking into othr companies they sent me an extra bll for $313.00 , Internet
I was with Cirro Energy since 2006, I have been on budget billing my payment was 239.00 per month. Acouple of months ago a lady from Green Mountain Energy came by and I spoke with her about changing Energy companies. I called Cirro energy and asked when my contract was to expire and...
Entity
Categories: Utility Companies
11, Report:
#692631
Posted Date:
Feb 09 2011
CIRRO ENERGY Spamming service consent Plano, Texas
This email is about a discrepancy with CIRRO Energy about agreeing to set up electric service with your company, as of June of 2010. I never signed or received any correspondence via email or U.S. Postal mail detailing a contract agreement. CIRRO customer service has rec...
Entity
Categories: Electrical Services
12, Report:
#623617
Posted Date:
Jul 15 2010
Cirro Energy Broke Contract Dallas, Texas
Cirro had us sign on with them and told us they would switch over from our present company. Cirro failed to switch us over and it cost us 894.66. They broke a contract agreement. Will file suit against them and make the public aware of it's practices.
Entity
Categories: Electrical Services
13, Report:
#607684
Posted Date:
May 27 2010
Cirro Energy Cirro shut power off to wife and kids a day before bill was due Richardson, Texas
Missed a 94.00 payment, received new statement with total balance due of 188.05 due the 27th of May, paid this on line with proof of this on May 20th. Cirro shut power off today the 26th. Wife paid balance with debt card, now they have 188.05 plus 97.04, and they still say the...
Entity
Categories: Utility Companies
14, Report:
#458910
Posted Date:
Jun 05 2009
Cirro Energy Warning / SCAM Once your contract expires Cirro Energy raises your rate to the maximum legal limit. Richardson Texas
I signed a contract for a fair price of .1067 per kwh. Once my contract expired Cirro charged me .24 per kwh (2.5 times greater). I have called four times and emailed all resulting in the same response...No adjustment will be made the bill is final. I was told if I stayed with th...
Entity
Categories: Electrical Services
15, Report:
#431506
Posted Date:
Mar 06 2009
Cirro Energy cheated and lied Dallas Texas
I had a 1 yr contract at set price; they did not notify me at the end of contract to see if I wanted to renew; more than doubled my rates without notice and now want $600.00 over and above the contract price.
When called about it, they said they would renew my contract and recind...
Entity
Categories: Bait-and-Switch
16, Report:
#375667
Posted Date:
Feb 21 2009
Cirro Energy deceptive trade practice Richardson Texas
Effective 2 October 2008 I will no longer need the services of Cirro Energy.
Your company has and IS violating the Deceptive Trade Practice Act. Cirro CLAIMS to save you money however after being pushed into renewing at a rate of 13.9 cents per kilowatt hour and actually billed 1...
Entity
Categories: Utility Companies
17, Report:
#423032
Posted Date:
Feb 11 2009
Oncor And Cirro Energy Dec 2nd Oncor Installed Digital meters causing higher electricity bills! Mesquite, Texas Dallas Texas
On December 2nd Oncor installed a new electric meter on our home and in the surrounding neighborhoods. Beforehand, we had the mechanical style meter and our bills seemed within reason. Since the change, it has showed that our electricity usage has been EXTREMELY HIGH and have hardly...
Entity
Categories: Miscellaneous Companies
18, Report:
#415710
Posted Date:
Jan 24 2009
Cirro Energy Deceptive, dishonest, and difficult Richardson Texas
We were lured in to switching to Cirro by their advertised lower rates. When our bill went up dramatically in June we figured it was our fault-it was summer and we do keep it cool in our house so we tried to be a more careful. The bill kept going up no matter how much we cut back!...
Entity
Categories: Bait-and-Switch
19, Report:
#362818
Posted Date:
Aug 14 2008
Cirro Energy lies, deceit, and lack of customer service Richardson Texas
I will be brief (as brief as I can), as my problems with Cirro have been extensive, still to this day continue, and are more than I would want to type out again. You can always view the entire story at my blog (http://web-justice.blogspot.com). And trust, there are many things to se...
Entity
Categories: Utility Companies
20, Report:
#342019
Posted Date:
Aug 12 2008
Cirro Energy Deceptive Practices Richardson Texas
I purchased a home in 2004 and switched my electricity provider from TXU to Cirro Energy due to lower rates. I had not complaints until recently.
Over the last four years my contract has expired and required a renewal. Each year Cirro would send a notice in the mail outlining o...
Entity
Categories: Electrical Services
21, Report:
#356419
Posted Date:
Jul 28 2008
CIRRO ENERGY RAISED MY RATES WITH NO NOTIFICATION RICHARDSON Texas
My cirro bill doubled May/June 08, due to Cirro raising my kilowatts from 12.34 to 28.22. They said my contract with them ended, however, I was not notified of the rate increase, or else I would taken action right away.
I have emailed the company and written to both Texas Atty G...
Entity
Categories: Bait-and-Switch
22, Report:
#355223
Posted Date:
Jul 24 2008
Cirro Energy My take is they are going under (as with the other 4) Richardson Texas
Cirro Energy nearly doubled my rate during the course of one month. I had spoken with a CSR and they had pretty much stated tough, everyone will be having to pay a substantially higher rate because they needed to pass on losses. They DID NOT contact me about rate changes, nor did th...
Entity
Categories: Electrical Services
23, Report:
#346159
Posted Date:
Jul 01 2008
Cirro Energy no notification on rate change Richardson Texas
I just received my Cirro electric bill for June 2008. My usage rate per KWH for the previous month (May 2008) was $0.12895445. I was billed $156.96 based on a KWH usage of 1217. In June of 2008 my rate per KWH is $0.261779242 for KWH usage of 2428. Based upon the previous month ...
Entity
Categories: Bait-and-Switch
24, Report:
#343180
Posted Date:
Jun 23 2008
Cirro Energy Deceptive trade practices and a rip off Webster Texas
As with many others, I received my bill from Cirro Energy and noticed my bill increased by more than 50%. I spoke with a customer service representative and she had stated there are many people complaining about the rates but there is nothing she can do. Cirro had been able to provi...
Entity
Categories: Government Services