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  • Report:  #60436

Complaint Review: Citi Cards - Internet

Reported By:
- Los angeles, California,
Submitted:
Updated:

Citi Cards
www.citibank.com/us/cards/ Internet, U.S.A.
Phone:
888-766-CITI (2484)
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was told my interest was 28.24% because my account was in default. The several Customer service people I talked to refused to change it despite the fact that I had paid $4,283.62 on this card in April and had been on time for the last four or five months. Further despite the fact that my account was in defualt I was allowed to charge it over four thousand dollars over limit and then paid this amount off in thirty days.

I was told my account was in default because I made a payment over 60 days late over a year ago.

I also talked to a supervisor a Richard Becker who said it is because of "Your payment history sir" and was as equally inflexible.

IN SHORT DON'T DO BUSINESS WITH CITI CARD!!!

Bear

Los angeles, California
U.S.A.


1 Updates & Rebuttals

Tom

Vernon,
Connecticut,
U.S.A.
my interest rate jumped to the same figure

#2Consumer Comment

Mon, July 28, 2003

I just got a statement that my interest rate jumped to the same figure, and the account is not in default. I haven't made any late payments, but did exeed my limit for Christmas. Oops! I was thinking of letting a Credit Counciling Company of good reputation to handle getting a lower rate. I say good reputation because no one has filed a report here agaist them. Any suggestions would be welcome.

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