Robert
Buffalo,#2Consumer Suggestion
Sat, April 11, 2009
WRITING is the only way to deal with this. Seems to me that if Wells Fargo made the mistake, Wells Fargo should FAX them a letter (on their letterhead) demanding remittance of the over-payment. I'm sure someone at WF can learn the appropriate fax number to send the documentation. OR, you could send a certified letter, return receipt requested to them (include documents from WF that show the money they received) and demand an immediate remittance of the over-payment. Either way, my advice is to STOP ALL AUTOMATIC DEBITS through whatever bank you use. This is exactly the type of problem that can be created when there is a mistake. Further, when a mistake is made you could find yourself with bounced checks and NSF fees that you'll have to deal with from YOUR bank the entity that you attempted to cash your check. Go back to mailing checks to pay your bills.