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  • Report:  #302555

Complaint Review: Citizens Bank - Plattsburgh New York

Reported By:
- plattsburgh, New York,
Submitted:
Updated:

Citizens Bank
Plattsburgh, New York, U.S.A.
Web:
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Tell us has your experience with this business or person been good? What's this?
Be aware the Citizens Bank and other major banks around the country intentionally use a practice of posting checks to a customers account with the largest amounts first. The reason for this is; if a customer has insufficiant funds it will cause more checks to bounce so they can charge the customer with larger fees. Instead of 1 check not clearing several may not clear and they will charge large fees per check, per day to the account that does not have the funds.

They do not actually bounce the checks, they cover them in your account that way thay can charge these fees daily until sufficent funds are credited to the account. Then the customer places money in the account and all fees are first subtracted in hopes to continue the cycle. It has a s****..


1 Updates & Rebuttals

Jim

Phoenix,
Arizona,
U.S.A.
This is not a ripoff

#2Consumer Comment

Wed, January 23, 2008

This is not a ripoff. You caused the damage. You spent more money than you had in your account. If this was not the case, there would be no penalties and fees. Regardless of where you bank you will be penalized for overdrawing your account. I agree that the banks intentionally post the big checks first ( they explain by stating that the large checks are more important for you to have clear, since these checks are more likely the rent/mortgage or car payment). However, if you keep a record of all your transactions and don't spend more than is in your account, you can save yourself lots of fees from the bank. Good luck.

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