Citizens Bank Suck
Tampa,#2Consumer Comment
Sat, January 26, 2008
STEPHEN D. STEINOUR President and Chief Executive Officer, Citizens Financial Group Citizens Financial Group One Citizens Plaza Providence, Rhode Island 02903 Should be fired. He's a waste. The Citizens bank website talks about "wow"ing the customer. Just lip service. The sad part is that this company is so big that they could care less about the consumer. If every person in the area would just get smart and not open an account with this stupid, rediculous, head in the toilet, bank, they eventually would go out of business. But to all you consumers - BOYCOTT this bank. d**n, How many people have to give you a warning about his bank? Stop doing business with Citizens Bank. It's only a matter of time before you get burned!
Dave
Jacksonville,#3Consumer Suggestion
Fri, January 11, 2008
You need to contact the other bank that did the unauthorized withdrawl to recoup those fees. Technically, Citizen's did nothing wrong, (morally is another story), and their stand is that if it wasn't their fault, they do not have to refund the fees. The other bank, however, is 100% at fault, and that is who you should be going after for your overdrafts refund.
Robert
Wallingford,#4Consumer Comment
Fri, January 11, 2008
There is almost certainly a section in it that details the banks procedure for filing a fraud affidiavit. Where to send it and what to expect. Then you wouldn't have had to rely on what a CS rep tells you. Most well educated people read these type of documents. You only other hope is to get the bank that caused the OD to reimburse your fees.