- Report: #1445674
Complaint Review: CixxFive Concepts - Richarsdson Texas
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Author Confirmed
Why?
CixxFive Concepts
1212 E. Arapaho Rd. Ste. 208 Richarsdson, 75081 Texas, United States
Phone:
972 635-4440
Web:
https://cixxfive.com/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
CixxFive Concepts is a SCAM - WARNING! they DO NOT deliver on SEO or Marketing - Richarsdson Texas
Hiring CixxFive Concepts in Richardson TX was the worst thing I could have done for my small business. I trusted them when they said they were ROI focused and could handle all my SEO, ad words and email campaigns. In the last 6 months.....ALL I recieved was a bunch of excuses and lies... no proactive communication, no real professional branding or advertising suggestions, no reports of ongoing progress, graphic work with the quality of a first year designer, NO Calls from their efforts... and a empty bank account.
And where did that leave my company today? I STILL have a messy website with no updates (they claimed to be spending all their time fixing) No ad word campaigns, they never made a single social media post, they did not fix any of my local listings, and I am still uncovering other things that were not done that were supposed to have been done months ago.
In total, I have spent over $6,184.39 for their "services" of which, I believe was a 100% SCAM.
After confronting them, all I have recieved is more excuses and a half of a report containing a couple (3-5) backlinks they claim to have set up.
In a perfect world - I would like my money refunded and a professional apology for almost putting my small company out of business.
1 Updates & Rebuttals
Wendy
Richardson,Texas,
United States
CORRECTION and Rebuke of CixxFive complaint
#2Author of original report
Wed, June 06, 2018
Everyone gets frustrated when business doesn't go the way they hoped, and looking back at the complaint I filed, I am regretful. I did not handle the situation with professionalism and was not in a good place when I wrote it.
Even though I have negative feelings about my overall experience, nothing I experienced was fradulent or a scam. They honored their contract and I rescend any defamatory comments. The fact is, my website was a total mess and there was a lot of behind the scenes work that was done that I couldn't see, which was outside of the scope of work that was requested. I do not wish to cause CixxFive any harm and wish them the best.
