Complaint Review: Clare Elizabeth Francis Clare Francis Cynthia Francis Electrical Storm Inc Limited - Burnley, Lancashire BB12 7NZ United Kingdom, Nationwide

This money has now all been repaid except for 500 which is locked on our paypal account and we are waiting for it to be refunded to us.

apologies on delay -as you know we have had 3 different scams against ourselves and have been dealing with usa police,uk police and danish police we hope this will be resolved shortly for you so we can settle this balance with you.

apologies on delay -as you know we have had 3 different scams against ourselves and have been dealing with usa police,uk police and danish police we hope this will be resolved shortly for you so we can settle this balance with you.

apologies on delay -as you know we have had 3 different scams against ourselves and have been dealing with usa police,uk police and danish police we hope this will be resolved shortly for you so we can settle this balance with you.

apologies on delay -as you know we have had 3 different scams against ourselves and have been dealing with usa police,uk police and danish police we hope this will be resolved shortly for you so we can settle this balance with you.

I have still not received any refund. I guess I could have expected this. Clare has promised me a refund times and times again, but I havent received a penny. I strongly reccomend that you do not do business with this woman or any business that she is involved in. She simply cannot be thrusted.

Clare promised me that I would receive a full refund wednesday at the very latest. And guess what - i didnt receive any refund wednesday. Thursday I contacted Clare to hear what was going on. She told me that she was on her way to a meeting, and that she would get back to me that same afternoon, but I didnt hear a word from her. Now it is friday morning. I still havent received a refund, and I still havnt heard anything from Clare. Doesnt seem that promising with that refund :(

Hi Jan, Firstly,we have already agreed the refund now rather than sending the phones and been in constant contact with paypal as you know to try and get your account verified so we can send to overseas buyers but this is just not safe for PAYPAL sellers.Unfortunately your transaction through ebay had an unverified address(we thought that passport,utility bill etc would suffice re verifying your address but it was not enough). Secondly,last week,we had a chargeback from the danish buyer(WHO ACTUALLY RECOMMENDED ME TO YOURSELF) who we had already sent phones to-see proof-look at tracking number www.tnt.co.uk GD967630688WW-who then committed a big scam on us as you already know through PAYPAL which is now being investgated as he owes us over 1800.00 -police report number-87PQ240408.This has culminated in the final decision that we cannot RISK sending phones to you-through no fault of your own and we thankyou for your patience.This report escalated due to lack of communication as I have been awaiting information from PAYPAL. This is a copy of your email yesterday also where you asked to have this report removed from this site. "Clare,I contacted them and asked them kindly to have it deleted. If nothing else, I can always update the report with the ending of this story.Jan" We apologise that we are unable to trade with our European partners through Ebay and Paypal again.The only terms now are fly-buy or escrow.We have to act within accordance of DUE DILIGENCE -HMS CUSTOMS AND EXCISE also and we did not feel this was a safe transaction and we will refund Jan in light of this. Best Wishes, Clare Francis

After this report was posted, Clare contacted me to work things out. The new deadline for solving this is wednesday, where she promised me my money back. Hope that his will happend, and that Clare is an honest person afterall.