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  • Report:  #382529

Complaint Review: Classic Car Studio - St. Louis Missouri

Reported By:
- Dallas, Texas,
Submitted:
Updated:

Classic Car Studio
1002 Hanley Industrial Ct. St. Louis, 63144 Missouri, U.S.A.
Phone:
314-567-4200
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Company advertised a "restored 1963 Austin Haley BJ7 with strong, fresh mechanicals".

I received an unrestored BJ7 with BJ8 dash and top, with hole in muffler and no seat belts.

An Austin Healey mechanic gave the car a cursory inspection and found the front hub splines so badly worn as to make the car unsafe to drive. To compensate for the wear the knock-off hub caps had been over-tightened until the brass threads deformed.

The car also needs rear hubs, shocks, king pins, steering and idler boxes. The total for making car just drivable would be $4300. This does not include investigating the low oil pressure, massive oil leak, non-functioning overdrive and gas gauge.

Classic Car Studio will not negotiate a reasonable compromise nor take the car back.

Their logic is that since they did not do the actual restoration they are not responsible for the condition of the car they sold!?

I paid $60,000. for this disaster. A certified Austin Healey appraiser estimates the car to be worth $35,000. in its present condition. Less, if additional investigation uncovers serious problems with engine, overdrive, etc.

I file this report out of total frustration. I have tried to negotiate for some kind of compromise, even at a loss to me, for a month to no avail.

Candb437

Dallas, Texas

U.S.A.


1 Updates & Rebuttals

Bob

Georgetown,
Did you even look at the car before you bought it?

#2REBUTTAL Owner of company

Mon, September 19, 2022

 Very disappointing to read a review on this owner who purchased a Austin Healey in Dallas TX. Base on his review it appears he didn’t even look at the vehicle, prior to purchase. I mean how does one miss a hole in a muffler?

You don’t even need to know about a car to see that. How could you complain it doesn’t have seat belts? Did you NOT. See that prior to purchase? Sounds like to me the person got buyer’s remorse or worse the wife didn’t like the car after purchase.

I bet this owner bought the car and never went to see it or worse even took to have inspected, prior to purchase. Shame on them. Unless the dealer offered a refund policy prior to the purchase. The dealer has no obligation to negotiate or refund the buyer. The purchase was an old car not a new car with a warranty.

This is the problem today people want to buy things sight unseen and when there is a problem they want to cry FOUL! When they did nothing to help themselves. No i do not work for or have ANY affiliation with Classic Car Studio.

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