- Report: #1266135
Complaint Review: CLASSMATES.COM - Internet
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Author Not Confirmed
Why?
CLASSMATES.COM
Internet, USA
Web:
CLASSMATES.COM
Categories:
Business Rating:
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CLASSMATES.COM CHARGED MY ACCOUNT $15.00 11/01/2015 FOR MEMBERSHIP RENEWAL Internet
I signed up 04/2015 with this site to help locate classmates for our upcoming reunion 10/10/2015 . All was fine till a charge posted to my account. I contected the company immediately on line to cancel my account and refund my feee as i had no further use to continue my membership. They refused to refund my money as they have a "no refund policy" They advised that i should have cancelled my membership prior to 11/01/2015. i did not receive any prior to the expiration date or to the fact they did charge me
This company has some very jaded policy towards providing reputable customer service.
