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  • Report:  #269662

Complaint Review: CLAY COOLEY - Fort Worth Texas

Reported By:
- fort worth, Texas,
Submitted:
Updated:

CLAY COOLEY
8900 Camp Bowie West Fort Worth, 75220 Texas, U.S.A.
Phone:
817-2140000
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Lets cut to the chase: I have been around the block on this and am frankly getting tired of the used car salesman game. My worst experience was with Clay Cooley/Ft Worth where they say they can help anyone and advertise no money down/199.99 per month.

I went there and they told my I was limited to 'the in house finance lot' which contained all of 6 cars to choose from. The salesman Robert was nice enuff but he talked a little too fast and too much for me. I settled on a a 2002 Nissan, that must have come from the Twillight Zone since it had no smog or registration sticker, no bells and whistles, and they asked for $13,989!!

That car didnt cost that much in 2002!! He 'went in' to the finance manager who was really feelin himself coz THEN they asked for a $5000.00 down pymt and wanted me to sign on for $600.00 a month notes!!! Thats a dayumm house payment!

I thought that was outrageous I guess they thought they were giving me a deal when they tried to get me to sign on for 450.00 per month! Finally they told me that was the best they could do and I walked out in the same position I walked in-with no car and an attitude.

I was not the only person to walk out that day unsatified. I have complained to what I thought was the corp offices-the lot in Dallas who invited me to come there and they could 'take care of me' but I feelin like I may get the same treatment with a different smile.

Clay Cooley's ads and TV spots are very misleading. While they tell you they will take care of you and treat you with all of this kindess, they only want to get your money and lock you into some bs that will cost you an arm and a leg till they eventually come get your car and sell the same bs to another sucker born that day!

Steer clear!

Debi

fort worth, Texas

U.S.A.


2 Updates & Rebuttals

Debi

MARIETTA,
Georgia,
U.S.A.
Just for the record-

#2Author of original report

Sun, November 25, 2007

The author of the report (me) detects your sarcasm, tho it is both unnecessary, mislead and uninformed. Had you read the report thoroughly you would have noted that the author DID NOT 'eventually' leave with a car from Clay Coole; fearing the same 2 faced, greedy treatment, it was decided to 'pass on that'. You must be insane to think that ANYONE would put a 5000.00 down on a USED car! And then pay 600.00 a month for, again, a USED car us utterly ridiculous. The author does not have mortage issues, never bought a car in her name before let alone have repo issues, and was prepared with a 3500 down, which is not the actual norm these credit challenged days... We do suggest, however, that the next time you try to disseminate a persons character, you actually KNOW something about them. Or atleast WHAT you are talking about. Have a nice day*


Finance

Fort Worth,
Texas,
U.S.A.
Not Our Fault

#3UPDATE Employee

Fri, November 23, 2007

It is neither the companies fault nor the salesmans fault that some customers do not pay any bills in their lives.... if you have repos - behind on the mortages and credit really stinks its not anyones fault but your own that you only qualify for high risk loans - you can be more picky on your next vehicle when you pay your bills. it is actually true that everyone is approved there at clay cooley - what you are approved for is strictly up to your individual situation. you left with a vehicle - so how can you say its not true or a rip off when you only came to clay cooley after every other dealership turned you down.

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