- Report: #521563
Complaint Review: Clean whites / Dazzle smile - Aurora Colorado
Reported By:
DPS -
Ramona, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Clean whites / Dazzle smile
22100 E. 26th Ave. #100 Aurora, 80019 Colorado, United States of America
Phone:
Web:
www.dazzlesmilepro.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Clean whites / Dazzle smile Clean Whites- Dazzle Smile This is a wire fraud scam. Filled out trial form for $1.95, received email stating that they would charge me $79.95 per month for shipment unless I canceled. Canceled the account the first day. They h Aurora, Colorado
This is a wire fraud scam. Filled out trial form for $1.95, received email stating that they would charge me $79.95 per month for shipment unless I canceled. Canceled the account the first day. They have now charged over $345 to my CC and each transaction carries and International transaction fee meaning they are running on off shore mail fraud scam. I have filed a fraud claim with Bank of America, with IC# Internet Crimes division, with the FTC and with the BBB in Aurora CO
2 Updates & Rebuttals
Martin Maureen
Alaska,United States of America
Hello,
#2UPDATE Employee
Sat, November 21, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
emmaj1
United States of AmericaHello,
#3UPDATE Employee
Fri, November 20, 2009
Hello,
If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way. Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.
You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.
Your satisfaction is our number one concern,
Thanks,
