- Report: #546583
Complaint Review: CLEAN WHITES - MIAMI Florida
Reported By:
Jtolsn -
richland center, Wisconsin, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
CLEAN WHITES
300 NE 62nd Street MIAMI, 33138 Florida, United States of America
Phone:
8774094406
Web:
Categories:
Business Rating:
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CLEAN WHITES - CLEANWHITES LLC Charged me $54.95 for a trial that was supposed to be $1.00 MIAMI, Florida
ordered trial - got it discounted to .99. Canceled trial 4 days late, they charged me for the full price for the trial for canceling after the 14 day trial. They didnt ship me anything more than the original trial but back charged me the 54.95 FOR THE TRIAL becuase i canceled late. The 54.95 was the monthly recurring charge that would be charged if i continued the use of the product. It is very deceptive on their website in the terms and conditions. there is one line that say you must cancel within the 14 day trial to avoid "product charges" and enrollemtn in their autoship program. I have never had a trial product be billed for the full amount becuase you didnt cancel within teir time frame. It is common to be enrolled in the autoship program, but not billed for the full amount for the trial. I asked for a supervisior, they refused me to talk to anyone else. They would not credit me saying it was nonrefundable. Sure they charge me the SAME DAY I canceled. I purchased another trial of a similar product from a different and they didnt bill me or enroll me in their autoship at all. I canceled that one the same day as Clean Whites. they are very sneaky at saying they will bill you the full amount of their product if you dont cancel the trial. BEWARE the trial they sell you will be $54.95 plus whatever you pay upfront. They were very uncaring an unapologetic. I told htem what they are doing is wrong and stealing from people saying they were only paying the small amount upfront and then nailing them without any additional product! The produc they send you is a joke too.. Two small plungers fiilled wiith a gel substance and a color chart. Then they have the nerve to say they sell it for $79.99 when their webiste clearly says $54.95. AGAIN THEY CHARGED ME THE SAME DAY I CANCELED - EVEN THOUGH THEY SAY THE TRIAL EXPIRED ON DAY 15, THEY WAITED UNTIL DAY 21 TO CHARGE ME - WHEN I CANCELED!
