I spent about $22,000.00 dollars for my franchise. My husband is on disability & then it caused us to have a mortgage we wouldn't have at the moment. Our house was paid for so we bought a 5,000 dollar package. Were told we did walk throughs we never had. They never filled my package. These accounts are under bid, but I had to make it work or it would of created a real finacial problem & already had one with the home equity loan we just put against our house. They took about $3,000.00 back without a notice for a building that took 6 hours X 2 people to service & you could eat off the floor when we were done. I couldn't believe the stress factor from my husband & cleannet. It sure was a nightmare to say the least. Randy Stanek told us they had people to cover for vacations & so we haven't had any for 7 years. I called about miscalculation of amounts on my 1099 & I was told not to contact any further about this. I was cursed at by some of the quality control people. Had a huge snow storm & Ron from cleannet said I don't care if you have to put your f'n snow shoes on to get there. It was down in a gully & if I went down in I probably wouldn't make it out & to the rest. They don't care if you get killed or not. I don't have enough room & time to write down what I was put through.