Regina
Lima,#2UPDATE EX-employee responds
Mon, July 31, 2006
i am an ex jdbyrider/cnac employee. the contract clearly states you cannot be one day late with your payment or your vehicle may be reposessed. this is high risk lending. as far as trade in is concerned, why did you agree to the amount if you were not satisfied? all loans are video taped and do go over all terms of the contract. you also sign a contract stating you will not be late. when i would do my loan closings i would mention this fact 3 times. customers then get in a bind and instead of calling cnac and explaining what's going on they choose not to answer the phone. a vehicle doesn't get reposessed if there is contact and an effort to pay.