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  • Report:  #1008611

Complaint Review: COACH MASTERS INTERNATIONAL - EDISON New Jersey

Reported By:
Brooklyn VA - Brooklyn, New York, United States of America
Submitted:
Updated:

COACH MASTERS INTERNATIONAL
EDISON, New Jersey, United States of America
Phone:
908-364-5700
Web:
WWW.COACH-MASTERS.COM
Tell us has your experience with this business or person been good? What's this?
Michael Palazzo hired me to create a motion graphic logo, film him for vignettes to be uploaded to a YouTube channel he wanted me to brand and find a location for the filming to take place.

I searched and found a location near him for filming, and was smart enough not to schedule and pay for space myself, I forwarded all information to him and told him the price.  I should have known something was up when he claimed it wasn't close enough to him and he would find a more suitable location, which he never did.

The motion graphics logo was created using his logo, which had to be recreated since he supposedly fired his graphic designer, another sign that should have said something is not right.  I referred him to a graphic designer, whom he has yet to pay as well, to create a new logo.

I then created the motion graphics logo and sent him my invoice.  He fakes you out by prolonging the inevitable.  First, he claimed he lost my invoice and needed it to be resent because he was paying bills the next week.  That week passes with no payment. 

Then he starts with the excuses, he's traveling, his assistant (doesn't have one) dropped the ball, he's changed his method of payment to online bill pay, he teases you with a test payment of $1.00, then the woe is me excuses begin. 

When you challenge him, he accuses you of beating up on him and that you don't want to listen, you just want to talk.  It's beyond juvenile and quite unprofessional.

He knows you can't take him to small claims court because there is no current physical address on record for him.

He needs to be stopped!  I am stunned that he has not shown up on some consumer reports program because he is a menace.  His primary business is not coaching as he wants you to believe, it's getting hard-working entrepreneurs to do work for him for free.

I may not be able to get my money, but I do believe in karma.


1 Updates & Rebuttals

[email protected]

St James,
New York,
Dispute of Complaint

#2REBUTTAL Owner of company

Mon, August 04, 2014

Coach Masters International had entered into an agreement with a Brooklyn NY based video and graphic arts company with the intention of creating web based video and marketing products for marketing. The company created samples which were moderately acceptable  for the purpose intended. However, after much consideration and evaluation the product created did not meet the expectation Coach Masters had for it’s marketing efforts. 

That said, after much conversation, payment for services rendered were not made and the original film production was never used. As such, our business relationship with this company ceased. We regret any misunderstanding the staff and management may have embraced with the expectation for payment. However, our experience with the end result of what was presented was unsatisfactory and did not meet out needs.

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