- Report: #898021
Complaint Review: Coach's Corner - Souderton Pennsylvania
Reported By:
Robert -
Yuma, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Coach's Corner
47 N. Front St. Souderton, 18964 Pennsylvania, United States of America
Phone:
215-721-9162
Web:
www.myccsa.com
Categories:
Business Rating:
(0)
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Coach's Corner Sports Auctions, LLC Defrauded me in the amount of $5300 Souderton, Pennsylvania
I won (8) listings in a Coach's Corner auction ending 12-3-11 for the total amount of $5300 including bidding and shipping fees. I provided my credit card information for an online bidding profile, but changed the credit card on my profile prior to the end of the auction when I realized that my bids could potentially exceed my credit limit on the first card. After the auction ended, Coach's Corner charged my first card without authorization, resulting in an over-the-limit charge.
When the credit card company contacted me the following week about this overage, I explained the situation and filed an affidavit of unauthorized use at their suggestion. This caused the $5300 charge to go into dispute, which meant that I still had to pay for the merchandise. So thinking that the dispute would certainly turn out favorably, I paid for those (8) listings with my second credit card on 1-19-12.
When the merchandise arrived I discovered that (5) of the items were obviously counterfeit, another item was stained (not as described), and a Tarheels basketball that was supposed to be signed by Michael Jordan was actually a Spalding basketball with no signature whatsoever! So I returned those (7) items and kept only one - a 1932 Yankees signed baseball. About a month after I paid for the merchandise Coach's Corner provided deceptive information informing the creditor that I received my merchandise for the $5300, knowing full well that I paid for it with another credit card as a completely separate transaction.
I got a letter from the credit card company in March stating that they believed the charge was authorized after all simply because I provided my credit card information to Coach's Corner, and that it was now up to me to get them to refund me the $5300. Well, good luck! I've been after them since March, but it is now June and no refund has been issued. I filed a local police report, but have been told it is not a criminal matter but a civil matter for an attorney to handle.
During the report a local officer called them up and spoke to a lady named Rosa who told her two lies: 1) that I had only been charged once for the transaction, and 2) that they had never received the returned merchandise. However, I have credit card statements and shipping receipt with tracking information to support my side of the story. Maybe this isn't a criminal matter after all, but it sure feels like one. If law enforcement won't get involved, maybe the Federal Trade Commission will. I really don't know who else to turn to at this point because of course I don't want to pay legal fees if I don't have to.
When the credit card company contacted me the following week about this overage, I explained the situation and filed an affidavit of unauthorized use at their suggestion. This caused the $5300 charge to go into dispute, which meant that I still had to pay for the merchandise. So thinking that the dispute would certainly turn out favorably, I paid for those (8) listings with my second credit card on 1-19-12.
When the merchandise arrived I discovered that (5) of the items were obviously counterfeit, another item was stained (not as described), and a Tarheels basketball that was supposed to be signed by Michael Jordan was actually a Spalding basketball with no signature whatsoever! So I returned those (7) items and kept only one - a 1932 Yankees signed baseball. About a month after I paid for the merchandise Coach's Corner provided deceptive information informing the creditor that I received my merchandise for the $5300, knowing full well that I paid for it with another credit card as a completely separate transaction.
I got a letter from the credit card company in March stating that they believed the charge was authorized after all simply because I provided my credit card information to Coach's Corner, and that it was now up to me to get them to refund me the $5300. Well, good luck! I've been after them since March, but it is now June and no refund has been issued. I filed a local police report, but have been told it is not a criminal matter but a civil matter for an attorney to handle.
During the report a local officer called them up and spoke to a lady named Rosa who told her two lies: 1) that I had only been charged once for the transaction, and 2) that they had never received the returned merchandise. However, I have credit card statements and shipping receipt with tracking information to support my side of the story. Maybe this isn't a criminal matter after all, but it sure feels like one. If law enforcement won't get involved, maybe the Federal Trade Commission will. I really don't know who else to turn to at this point because of course I don't want to pay legal fees if I don't have to.
1 Updates & Rebuttals
Robert
Yuma,Arizona,
Coach's Corner Ripoff!
#2Author of original report
Wed, February 05, 2014
As an update, I contacted the Pennsylvania Attorney General's office which pressured Coach's Corner into finally issuing the $5300 credit they owed due to a double charge on my credit card account. However, the money I did pay was spent on counterfeit merchandise, which I was able to mostly return. Even with a receipt signed by a company employee, Coach's Corner claimed they never got the merchandise back. Thankfully, I was able to recover that money in a credit card dispute.
The one item I could not return turned out to be a totally counterfeit 1932 Yankees team-signed ball. Even though I sent them letters of rejection from the best authenticators in the business, they stuck to their policy of no refunds on Ted Taylor "authenticated" merchandise. I found out that Ted Taylor, their in-house authenticator has been banned from eBay, and it takes a lot to get banned from eBay.
Finally, I decided to take a chance and return the worthless ball along with a letter requesting a refund. Coach's Corner decided to consign the ball in their November 2013 auction, without my permission - it sold for less than half of what I paid for it! They did send me the check, but I am still out about $1500 on this item. If I hadn't contacted the Souderton Police I'm certain that check would never have been issued. These b******* need to be shut down before they defraud others as well.
