- Report: #579822
Complaint Review: Cohen's Fashion Optical - Internet
Reported By:
Carol -
st. helena, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Cohen's Fashion Optical
167 West 72nd Street 10023 Internet, United States of America
Phone:
212-769-1410
Web:
www.cohensfashionoptical.com
Categories:
Business Rating:
(0)
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Cohen's Fashion Optical Tatiana, regional manager in NYC, Internet
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Cohen's claim to be the 7th largest optical chain in the US.
Reports on their service are devastating.
I often used them, as a former New Yorker.
Bring in your own frames and they will put in the optical glass Rx at a good price.
However, in late October 2009 I brought in $300 Oliver Peeple's frames from Madison Avenue to have optical glass installed.
I flew back to California on Jet Blue. They never sent the glasses. Never gave me a UPS tracking number. They never.
That was over five months ago.
I paid. I waited.
And waited. They had no UPS tracking number, could not find anything.
Tatiana -- from "regional" -- tells the Visa investigation that I had signed for them. I was in California! So they not only fail at the job, but they lie.
