- Report: #688437
Complaint Review: cohen's optical - paramus New Jersey
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cohen's optical
garden state mall paramus, New Jersey, United States of America
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cohen's optical False Advertising - coupons paramus, New Jersey
As my five year old daughter needed an eye exam, I looked at the various optometrists to find one that would be reasonably priced. Cohen's had a coupon on their website for $29.00 eye exams. When I arrived, I was told that this did not cover children, as their exam is more in depth?? This was not stated anywhere on the coupon.
As we were there, I okayed the $90.00 for the exam. The optometrist spent 10 mins with my daughter, and simply had her read the eye chart!!!! Whenever I have had eye exams (an adult) it was much more in depth than this. It was a rip off - they do not honor their coupons and I will not use them again.
1 Updates & Rebuttals
Cohen''s Fashion Optical
New York,New York,
United States of America
Recent complaint about our store in Paramus
#2UPDATE Employee
Wed, February 09, 2011
Dear Mel,
Cohen’s Fashion
Optical is committed to delivering the best possible customer experience and we’re
sorry to hear that you had an issue at our store. We’d love the
opportunity to help resolve this matter to your satisfaction. Please call Customer Relations at 516-465-6975 so we can get some more information to help us investigate your complaint. We look forward to hearing from you.
Regards,
Josh S.
Cohen’s Fashion Optical Brand Ambassador
