- Report: #405977
Complaint Review: Colonmed 700 - Pomacai Cleanse - Glendale California
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Colonmed 700 - Pomacai Cleanse
3600 Oceanview Blvd #2 Glendale, 91208 California, U.S.A.
Phone:
866-360-1477
Web:
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Colonmed 700 - Pomacai Cleanse 8663601477 Shady Company..Stay Clear!!! Glendale California
I have had pretty much the same problems that the other people on this site have had with this company. Not receiving the product within the "15 Day Trial Period". I was charged $88 for a product I never received. Once I did receive it, I was told via e-mail that I cannot return it for a refund.
The only contact you have with the actual company itself is through e-mail. You call the phone number and wait on hold for an eternity to talk to people in a call center. Once you email them, it takes a couple of days to hear back from them, and (at least in my experience) I got a very sarcastic response from the person writing it. "We have thousands of people who actually read the terms and conditions." Insinuating that I never read them before ordering.
I have been going back and forth with this nameless person for a week now, and was offered half of my money back. I am taking the refund offered, and then trying to get in touch with a member of management of that company to give them a piece of my mind.
I am reporting them to the Better Business Bureau, and am currently looking for a phone number. If anyone has come across a phone number for them...PLEASE POST IT.
Tony
Endicott, New York
U.S.A.
The only contact you have with the actual company itself is through e-mail. You call the phone number and wait on hold for an eternity to talk to people in a call center. Once you email them, it takes a couple of days to hear back from them, and (at least in my experience) I got a very sarcastic response from the person writing it. "We have thousands of people who actually read the terms and conditions." Insinuating that I never read them before ordering.
I have been going back and forth with this nameless person for a week now, and was offered half of my money back. I am taking the refund offered, and then trying to get in touch with a member of management of that company to give them a piece of my mind.
I am reporting them to the Better Business Bureau, and am currently looking for a phone number. If anyone has come across a phone number for them...PLEASE POST IT.
Tony
Endicott, New York
U.S.A.
1 Updates & Rebuttals
Genix_billing
Glendale,California,
U.S.A.
ColonMed Billing
#2UPDATE Employee
Mon, January 19, 2009
For a refund, you can still request RMA even though your trial period is over. We will go ahead and make an exception. Now, if you would like me to assist you personally, I will be happy to do so. I see that you accepted the half refund and I dont see what else I will be able to assist you with but in any case, email me at [email protected] and I will answer any further questions you have.
