There's actually nothing wrong with the company. I started out as a customer, a man named Jason sold me at my door in Fort Worth, I purchased a pack of steaks from him simply based on the look and presentation. To say the least, I was pleased. I got the meat at a great price, he had me at $187, I cooked the filets and Delmonico's first, with light garlic seasoning and utilizing cooking instructions he gave me, my fiance and myself were more than satisfied and purchased more Ribeyes a week later from him. Months down the line I wanted a sales job and reached out, I learned more of the company and their mission. Of course I didn't stay too long in the company, after my money issues were alleviated I settled at another sales company but Jeff and his crew if guys changed my situation. The complaints are simply people who had buyers remorse or honestly did not cook or season their meat properly, my neighbors enjoyed the burgers I prepared every Sunday evening, my woman loved the filets, I loved the Delmonico's. Long story short, when you see them, as long as the salesman or delivery driver is someone you can see yourself having raport with, support. Highly recommended.