Colorful Impressions
Tacoma,#2REBUTTAL Owner of company
Wed, June 08, 2011
Ms. Bernadine Beasley!!
She is a bitter, uncaring person. My mother is very ill and I do not care if you believe it or not. This customer for some reason thought they were the only order we had in-house. We explained that all films and clings are hand made at the time of purchase. It is also listed on the web site on the listings. She just cannot read. We offered a refund due to our back load and she did not want it. Then she went nuts and filed reports after the money was refunded.
We were not scared by her threats of using her Airline miles and bringing a guest to do what, threaten us more. We refunded the money to get this customer off our back since we would not want to make anything for a bitter person anyway. More than likely she would have found fault with the product as well. People only look at the handful of complaints and freak out. What about the 100's of orders that we have completed. Would we still in business if we were just a scam? No!
We have one painter and we run a store and have a family and life. Forgive us if cannot spit out your $40.00 order. Have a nice life Ms. Bernadine Beasley!