- Report: #1174182
Complaint Review: Comcast Business Class - Internet
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Author Not Confirmed
Why?
Comcast Business Class
Internet, USA
Phone:
(877) 589-8809
Web:
http://business.comcast.com/
Categories:
Business Rating:
(0)
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Comcast Business Class Xfinity Comcast Early Termination Houston Internet
Comcast stands up to their reputation of horrible customer service. We have had service with them for our business for about 3 months now and have had interruptions no less than (4) times. Anytime I attempt to call and speak with a rep I would wait on hold forever, just to be given a canned answer. Today I got fed up when my service interrupted during an important video conference I was holding, and decided to cancel our service. I called in do so and was informed, in a very rude tone, by a Comcast Rep "in order to cancel you will need to sign a voluntary cancellation contract and provide a 60 day cancellation notice". I thought this was odd, so I asked to speak with a supervisor. The rep refused to transfer me. Stating, "you can speak with the CEO of Comcast and it isn't going to change anything". I again insisted and she said "if you ask again I will have to terminate the call". She did terminate the call. I will never use Comcast again. I will also be closing my residential service with them. Run far away from this company.
