Scott
Waterford,#2Author of original report
Tue, August 21, 2007
I spoke with Rose Anna Koss at Comcast and she worked on the problem for me. I did not know about the need for rebate forms and the email from Comcast was missing them. She called me and said that Broadband offers (Comcastoffers.com) would not do anything for me and offered to credit my account the $200. I wish that it would have not been such a hassle but, after talking to some that had the power to get things done, Comcast took care of me. I am once again a happy Comcast customer. I just got a letter from Mike Cox, the Attorney General of MI with an attached letter from Comcast. I was nice to see that he cared enought to follow up on my complaint. Scott