- Report: #469055
Complaint Review: Comcast - Cypress Texas
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Comcast
Comcast.com Cypress, 77064 Texas, U.S.A.
Phone:
713-341-1000
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Comcast class action law suit Cypress Texas
I wish an attorney would read all these complaints and file a class action law suit against Comcast. Clearly all these people at different locations can't be wrong that have the same stories. Clearly...the rip off is coming from the companies headquarters who tell their workers how to treat customers.
I think there is some kind of US law that prohibits some software from Microsoft from leaving the United States and USA citizens personal information without their consent. Comcast hires employees to answer phones in third world countries like Mexico and several other places that creates a high risk for identity thieft to American consumers. All the personal information Comcast stores about you like address, SS# and bank information is routed to those call centers outside the USA. They have access to your information just like in the United States. Microsoft strictly phrohibits their software from being used outside the USA but Comcast has done it anyway.
I also think there is some kind of government law that prohibits big companies from trying to dominate the market in one area. There should be more choices for consumers when selecting a cable company besides Comcast or AT&T in one area. Some areas it's only Comcast. Why are there not more cable companies out there?
I have read a lot of the horror stories and I concur. It's very true. I suggest that anyone who has to do business with "Comcast" to record every single phone conversation with them. Post the conversation online via Youtube. Transcribe it and post it here. Comcast does lie and tell you different things ever time you call them. No matter how many times you call it seems no one is on the same page at Comcast. They all give you a different price every time you call. 2 weeks ago I was offered a $69.99 package then after calling back to ping my modem they said it was $79.99 and that the offer online ws not available in my area. Huh? But they offered it to me. Also I originally had Roadrunner cable w/ high speed internet. Then Comcast took over Roadrunner. Comcast slowly took off the Tv stations I had in my package and decreased the internet speed I had. I had no knowledge of that until about a week ago when they told me my speed was compared to DSL. I informed them I did not switch from DSL (phone line) to cable to get DSL. How stupid!
I ask why my bills say high speed and I have DSL? I told them my videos lock up and my speed is dragging. Then they said well...You can upgrade to our high speed for around $59.00 a month. I said no. My package should not have changed. EVEN if it changed your videos should still run via Youtube. All I can hear is teh voice. The picture locks up. WHen in e-mail I get dropped connections. I have a log and watch the connections online and I can see when they log my computer offline. All of a sudden....No matter what I'm doing I get a blank screen. My computer is up to date. The best software. No virus. It works fine. In fact I have a NEW computer and when online it does the same things. It's all a comcast problem and they have created internet cable packages from turtle speed to lawnmower speed to car speed to try and haggle comsumers out of money. If your connected via a cable there should not be a "speed" issue. It should NEVER be slower than DSL or run at a speed of a 56K modem. Comsumers go to cable for speed. Not lack of speed. I think Comcast practices deceptive marketing techniques and scams comsumers into a more exspensive interent package by slowing down their connection so much that they are really barely online at all. Leaving the consumer to think they "need" to upgrade and give Comcast more money.
They do this with all their services. The stations you get change and they tell that was a package deal. Now we can raise the price on you. When you sign up for cable you should know what package your getting and they should not be able to put things on your bill without your knowledge.
I hate Comcast. They are the worst company I have ever had to do business with in my life. Their techs are stupid. It's true they hire contract labor workers to come out and fix your cable. You would think they could afford to pay a certified tech. Right? Not. I will be posting videos of my computer trying to watch a video via youtube.com while connected to Comcast (internet service). I will also post videos of my speed and connections that I am getting from Comcast and any other important information to show how this company is a rip off on Youtube. Just type Comcast or Comcast rip off. If those are taken I will will post with words that contain Comcast.
I wish that some class action attorney reads this. Gets the evidence against Comcast and compensates consumers who are being screwed.
BTW - My lease is up and I am moving. Comcast will be gone. Poof! Getting Direct TV and the NEW HP Mini Laptop through Verizon wireless. Direct TV $39.99 month and you get over 200 stations. Mini Laptop $199.00 down w/2 year internet service agreement that is only $39.00 a month or $59.00 a month. Take your laptop with you anywhere. Does everything the PC does. N slow connections. And YES, you get good clear live videos from Youtube!:)
My solution to get rid of this horrible service I'm getting. What a waste of money.
P.S.
If your an attorney who reads this and want to file a class action law suit against Comcast please post links for consumers to file their own complaints. A web site link?
Alias
Houston, Texas
U.S.A.
Click here to read other Rip Off Reports on ComCast
I think there is some kind of US law that prohibits some software from Microsoft from leaving the United States and USA citizens personal information without their consent. Comcast hires employees to answer phones in third world countries like Mexico and several other places that creates a high risk for identity thieft to American consumers. All the personal information Comcast stores about you like address, SS# and bank information is routed to those call centers outside the USA. They have access to your information just like in the United States. Microsoft strictly phrohibits their software from being used outside the USA but Comcast has done it anyway.
I also think there is some kind of government law that prohibits big companies from trying to dominate the market in one area. There should be more choices for consumers when selecting a cable company besides Comcast or AT&T in one area. Some areas it's only Comcast. Why are there not more cable companies out there?
I have read a lot of the horror stories and I concur. It's very true. I suggest that anyone who has to do business with "Comcast" to record every single phone conversation with them. Post the conversation online via Youtube. Transcribe it and post it here. Comcast does lie and tell you different things ever time you call them. No matter how many times you call it seems no one is on the same page at Comcast. They all give you a different price every time you call. 2 weeks ago I was offered a $69.99 package then after calling back to ping my modem they said it was $79.99 and that the offer online ws not available in my area. Huh? But they offered it to me. Also I originally had Roadrunner cable w/ high speed internet. Then Comcast took over Roadrunner. Comcast slowly took off the Tv stations I had in my package and decreased the internet speed I had. I had no knowledge of that until about a week ago when they told me my speed was compared to DSL. I informed them I did not switch from DSL (phone line) to cable to get DSL. How stupid!
I ask why my bills say high speed and I have DSL? I told them my videos lock up and my speed is dragging. Then they said well...You can upgrade to our high speed for around $59.00 a month. I said no. My package should not have changed. EVEN if it changed your videos should still run via Youtube. All I can hear is teh voice. The picture locks up. WHen in e-mail I get dropped connections. I have a log and watch the connections online and I can see when they log my computer offline. All of a sudden....No matter what I'm doing I get a blank screen. My computer is up to date. The best software. No virus. It works fine. In fact I have a NEW computer and when online it does the same things. It's all a comcast problem and they have created internet cable packages from turtle speed to lawnmower speed to car speed to try and haggle comsumers out of money. If your connected via a cable there should not be a "speed" issue. It should NEVER be slower than DSL or run at a speed of a 56K modem. Comsumers go to cable for speed. Not lack of speed. I think Comcast practices deceptive marketing techniques and scams comsumers into a more exspensive interent package by slowing down their connection so much that they are really barely online at all. Leaving the consumer to think they "need" to upgrade and give Comcast more money.
They do this with all their services. The stations you get change and they tell that was a package deal. Now we can raise the price on you. When you sign up for cable you should know what package your getting and they should not be able to put things on your bill without your knowledge.
I hate Comcast. They are the worst company I have ever had to do business with in my life. Their techs are stupid. It's true they hire contract labor workers to come out and fix your cable. You would think they could afford to pay a certified tech. Right? Not. I will be posting videos of my computer trying to watch a video via youtube.com while connected to Comcast (internet service). I will also post videos of my speed and connections that I am getting from Comcast and any other important information to show how this company is a rip off on Youtube. Just type Comcast or Comcast rip off. If those are taken I will will post with words that contain Comcast.
I wish that some class action attorney reads this. Gets the evidence against Comcast and compensates consumers who are being screwed.
BTW - My lease is up and I am moving. Comcast will be gone. Poof! Getting Direct TV and the NEW HP Mini Laptop through Verizon wireless. Direct TV $39.99 month and you get over 200 stations. Mini Laptop $199.00 down w/2 year internet service agreement that is only $39.00 a month or $59.00 a month. Take your laptop with you anywhere. Does everything the PC does. N slow connections. And YES, you get good clear live videos from Youtube!:)
My solution to get rid of this horrible service I'm getting. What a waste of money.
P.S.
If your an attorney who reads this and want to file a class action law suit against Comcast please post links for consumers to file their own complaints. A web site link?
Alias
Houston, Texas
U.S.A.
Click here to read other Rip Off Reports on ComCast
