- Report: #699738
Complaint Review: Comcast - Atlanta Nationwide
-
Author Not Confirmed
Why?
Comcast
Atlanta, Nationwide, United States of America
Phone:
1-800-266-2278
Web:
http://www.comcast.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Comcast Equipment Scam Atlanta, Nationwide
When I signed up with Comcast a few years ago I purchased my modem for a "special deal" of $99.
Recently I looked at my bill, and discovered that they'd been billing me $5 month equipment rental fee for the modem I already owned. That's $120 over the course of 2 years.
Since I no longer had documentation or a receipt for the modem, they claim that it is theirs and that they can do nothing about it. I canceled my account with them and am now getting bills for $30 until I return the modem that I OWN.
Recently I looked at my bill, and discovered that they'd been billing me $5 month equipment rental fee for the modem I already owned. That's $120 over the course of 2 years.
Since I no longer had documentation or a receipt for the modem, they claim that it is theirs and that they can do nothing about it. I canceled my account with them and am now getting bills for $30 until I return the modem that I OWN.
