- Report: #1235194
Complaint Review: Comcast - Staunton, Virginia
Reported By:
Martha -
STAUNTON, Virginia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Comcast
Staunton,, 24401 Virginia, USA
Web:
N/A
Categories:
Business Rating:
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Comcast Bait and Switch Tactics Staunton, Virginia
We were going to drop Comcast cable and just obtain internet, but they offered us basic cable and internet service that was within our budget, $100.00 per month.
The cable was to include movies, but a month after we agreed to the deal the movie feature was cut off and we get messages that it is for "subscribed users only." The movie feature stopped working.
Also, they have increased our bill without explanation (and providing poor service as well) from $100 per month to $120. My husband was late paying the additional $20.00 this week and they cut our service for BOTH! He called them and they turned it right back on, but why do we have to go through this?
Sadly they are the only legit provider we can find in our area, so we're stuck. The rest of them are scheisters or offer snail pace dial-up only, which is 19-forgotton service.
