- Report: #214516
Complaint Review: Compass Bank - Birmingham Alabama
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Author Confirmed
Why?
Compass Bank
15th South 20th Street Birmingham, 35233 Alabama, U.S.A.
Phone:
1-800-Compass
Web:
N/A
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Compass Bank Too Lazy To Personally Answer Telephones Ripoff Birmingham Alabama
When I try to call a local branch of Compass Bank trying to talk to a human, I only got one automatic answering system after another without ever talking to a human about my problems I am having with this bank. Apparently, this bank and its employess are too holier-than-thou lazy to take time personally talk with their customers since the employees are more worried about sitting around eating junk food to become that much fatter and engaging in idle conversation than actually helping their customers. To top it all off, a Black employee failed to complete my request for a Compass Bank Check Card due to her laziness and incomptence of the requirements of her job and she should be fired for being too stupid to handle something this simple. My advice to all is simple. DO NOT USE COMPASS BANK FOR YOUR BANKING NEEDS!!!
Kathryn
Florence, Alabama
U.S.A.
Kathryn
Florence, Alabama
U.S.A.
1 Updates & Rebuttals
Heather
Fort Collins,Colorado,
U.S.A.
I understand you're upset but...
#2Consumer Comment
Wed, October 11, 2006
What does the lady being black have to do with your complaint. It's hard to give credibility to your complaint when you're focused on race. I am not a fan of Compass Bank. I've had my share of problems with them. But I don't have problems reaching customer service. Call 1-800-Compass. I've always been able to reach someone there. Also, be careful! They'll charge you for every call to customer service over 15 calls per month.
