- Report: #989333
Complaint Review: Conicelli Toyota Partznet - Conshohocken Pennsylvania
Reported By:
jasonf -
South Jordan, Utah, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Conicelli Toyota Partznet
1200 Ridge Pike Conshohocken, 19428 Pennsylvania, United States of America
Phone:
888-289-5948
Web:
conicelliautoplex.com
Categories:
Business Rating:
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Tell us has your experience with this business or person been good?
Conicelli Toyota Partznet trademotion.com, conicelliautoplex.com They sent the wrong parts and refused to let me return them. It was completely their fault too... These are the parts they told me were correct. Conshohocken, Pennsylvania
They sent the wrong parts after a very long phone conversation. I was buying parts for my 1990 toyota 4-runner and they gave me square grommets when I needed round ones, among other things. Here's my order number: 26646514. I called them and ask for help and their condescending sales-person told me "too bad", I tried to talk to the manager and got the same message. They refuse to take responsibility for sending the wrong parts and they made me pay for it too. I wasn't able to reverse the payment because they had proof of shipping. These guys had cheap prices, but in the end it was a complete rip-off because I didn't get what I needed.
1 Updates & Rebuttals
Conicelli Toyota of Conshohocken
Conshohocken,Pennsylvania,
United States of America
Please contact me
#2UPDATE Employee
Wed, January 02, 2013
Jason, thank you for taking the time to share your experience with us. At Conicelli Toyota we believe in 100% customer satisfaction and are sorry to hear that your experience did not go smoothly. We would like the opportunity to speak you about this matter further so we can improve your overall experience and continue to earn your business. Our customers opinions are extremely important to us. Please contact me at your earliest convenience. Sincerely, Steve Kaufman- Parts Manager at 610.825.7128 x2650.
