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  • Report:  #1206267

Complaint Review: CONNECT NETWORK GTL - Internet

Reported By:
Nikki - Inglewood, California,
Submitted:
Updated:

CONNECT NETWORK GTL
Internet, USA
Phone:
877-650-4249
Web:
http//:www.connectnetwork.com
Tell us has your experience with this business or person been good? What's this?

The day my sister was in jail I received a call from a computerized company stating if i would like to talk with an inmate to pay from $25 to $100 to talk with the inmate from a jail.

I followed the prompts on the phone and proceeded to dial in my credit card information for the $25.

The telephone service is called Connect Network GTL to connect  you to an inmate to receive collect calls.

I did not know that collect calls are Not accepted through cellular phones only a landline number. The service did not state that. So I paid and put in my sisters cellular number not knowing that it was the jail number i needed to include which was also not stated through the service.

The service prompted me to go online to Connect Network and create an account. Which I did. I noticed my account only had $16.00. I didnt even get to use the service yet. Then I figured this was a scam so I went online to cancel and the dot that I was to click would not click and would not cancel me after trying several times I called the service number and they gave me an email which was wrong and a wrong fax number to ask for my refund. 

This is a total scam. My money is out my account. I called again and they told me I have no account with no money in it. I am very upset. I hope this helps others not to get ripped off.



1 Updates & Rebuttals

Nikki

Inglewood,
California,
Connect Network GTL Inmate jail calls service are THEIVES

#2Author of original report

Tue, February 03, 2015

Inmate jail calls through and automated system are theives, dont fall for it. you will need to wait for the inmate to call you make sure you have a land line not a cellphone before they go in or they cant call you.

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