- Report: #1076248
Complaint Review: Conservice - Logan Utah
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Author Not Confirmed
Why?
Conservice
PO BOX 4717 Logan, 84323 Utah, USA
Phone:
18669477379
Web:
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Conservice Conservice Utility Management and Billing Despite two written letters from my Utility company, refuse to remove fees, fees for nothing Logan Utah
I registered to have electric turned on in my apartment on my exact move in date. Conservice bills me a service fee of $25 and my electric bill of $7.11. The electrical services were in my name and I paid the electric bill. I called to have both removed. They refunded the $7.11 because the Utility company sent their payment back to them. They said the cannot remove the $25 service fee until they get a copy of my bill. I provided them a copy of the bill which stated that my services were in my name on my move in date. THey refused to remove the fee stating they now needed a written letter from my Utilities company. I provided them the letter and they still refused to remove the fee claiming they must have verbal confirmaiton and they refuse to call the utilities company. I have decided to take them to small claims court. I requested service 2 weeks before my move in date, and services were in my name when I moved in. I hhave provided Conservice with 2 documents proving this but they refuse to remove the fees. Simple theft, dishonesty, fraud, and fraudulent claims come from this company. Avoid doing business with them at all times
