- Report: #980794
Complaint Review: Consumer Direct Warranty Services - Redding California
Reported By:
Bill -
Half Moon Bay, California, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Consumer Direct Warranty Services
PO Box 993520 Redding, 96099-3520 California, United States of America
Phone:
800-209-3755
Web:
www.cdwsnow.com
Categories:
Business Rating:
(0)
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Consumer Direct Warranty Services Expensive Lesson Regarding Extended Warranty Redding, California
I purchased an extended warranty for a GMC pickup truck back in June of 2008 which was supposed to be good until June, 2015. Part of the attraction in purchasing the warranty was the sales pitch that my warranty investment ($2000.00) would be substantially refunded if the warranty eventually expired without being used.
I had to have some work done on the truck just recently and when I tried to contact the vendor regarding use of the extended warranty, the phone numbers were no longer in service. After a brief search on-line, it was apparent that I was not alone in having been abandoned without notice regarding this company and forced to pay out of pocket for repairs that I was confident would be reimbursed through Consumer Direct Warranty Services.
The end result, a very expensive lesson learned.
I had to have some work done on the truck just recently and when I tried to contact the vendor regarding use of the extended warranty, the phone numbers were no longer in service. After a brief search on-line, it was apparent that I was not alone in having been abandoned without notice regarding this company and forced to pay out of pocket for repairs that I was confident would be reimbursed through Consumer Direct Warranty Services.
The end result, a very expensive lesson learned.
