- Report: #799068
Complaint Review: Consumer Recovery Associates - Virginia Beach Virginia
Reported By:
SdpittieMommy -
San Diego, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Consumer Recovery Associates
2697 INTERNATIONAL PKWY Virginia Beach, 23452 Virginia, United States of America
Phone:
757-716-7193
Web:
Categories:
Business Rating:
(0)
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Consumer Recovery Associates CRA Harassing phone calls and even pulled my credit report WITHOUT authorization!! Virginia Beach, Virginia
Got a phone call early this morning from someone named Shannon Dodge from CRA. She stated that her call was to 'get to the bottom of a 1099c that was filed with the IRS'. She then said that I owed $879 to Credit One Bank and rattled off my account number, my social and my married name. Before I could say anything, she said she was transferring me to her supervisor because her supervisor had all of my information.
The 'supervisor' came on the line and said that I owed $879 to Credit One Bank. I said that was not possible because I had a current account with them and it was in good standing. She said that I was lying and that she was there to help me get that account into good standing. I asked her to send me all of the information by mail and she said 'we have and you have ignored us'. I said this was the first I had heard of owing anything to anybody and that this seemed like a scam. She told me I was rude and needed to take care of my responsibility or she would contact my employer and report me to the IRS which could make me lose my job and owe the IRS thousands in penalties. She also talked over me every time I tried to say something so I abruptly stopped her and said I told her that she was rude and that her threats were illegal and I was going to report her to the FTC. I asked her once again to send me the information by mail and she responded by saying 'I am marking you down as a refusal to pay and you will have to deal with the consequences'. Then she hung up on me.
I called Credit One Bank and they assured me that my account was in good standing...even gave me a credit line increase. They made a note on my account that someone had my account information and they said that they would investigate.
After I got off the phone with them, I pulled up my credit report (I have the monitoring service through USAA) and sure enough, I see two hard inquiries from CRA. Of course, I did not authorize these and I am livid!
I have filed a report with the FTC and contacted the credit reporting agencies.
UGH!
The 'supervisor' came on the line and said that I owed $879 to Credit One Bank. I said that was not possible because I had a current account with them and it was in good standing. She said that I was lying and that she was there to help me get that account into good standing. I asked her to send me all of the information by mail and she said 'we have and you have ignored us'. I said this was the first I had heard of owing anything to anybody and that this seemed like a scam. She told me I was rude and needed to take care of my responsibility or she would contact my employer and report me to the IRS which could make me lose my job and owe the IRS thousands in penalties. She also talked over me every time I tried to say something so I abruptly stopped her and said I told her that she was rude and that her threats were illegal and I was going to report her to the FTC. I asked her once again to send me the information by mail and she responded by saying 'I am marking you down as a refusal to pay and you will have to deal with the consequences'. Then she hung up on me.
I called Credit One Bank and they assured me that my account was in good standing...even gave me a credit line increase. They made a note on my account that someone had my account information and they said that they would investigate.
After I got off the phone with them, I pulled up my credit report (I have the monitoring service through USAA) and sure enough, I see two hard inquiries from CRA. Of course, I did not authorize these and I am livid!
I have filed a report with the FTC and contacted the credit reporting agencies.
UGH!
3 Updates & Rebuttals
Joseph Brown
Spartanburg,South Carolina,
USA
Scum collector
#2Consumer Comment
Wed, November 23, 2011
When I read that CRA so-called rebuttal my BS meter just about collapsed. That's as big a load as the Criminal Enterprise car rental crapolla. We just want to help you(yeah, out of as much of your money as we can scam)!
Here's an idea, next time one of these cretins call tell them to be very careful of what they say as they're being recorded. I guarantee they won't call back.
Lorenzen
Naples,Florida,
U.S.A.
Unbelieveable
#3Consumer Comment
Wed, November 23, 2011
That has got to be the biggest piece of canned B.S. that I have ever had the displeasure of reading !!! DO NOT contact them in any way, shape or form !!! You have notified that right agencies. Allow them to do their job. In my opinion, if you do any of what that "rebuttal" asks you to do, you'll only be headed for trouble.
CRA Representative
Virginia Beach,Virginia,
United States of America
Please Contact CRA Customer Service
#4UPDATE Employee
Tue, November 22, 2011
If a representative was rude, or if you have additional questions, please contact a customer service manager at (866) 563-7805. Rest assured we take your feedback very seriously and will work to resolve the issue quickly.
You can also visit our website http://www.consumerrecovery.com for FAQs and more.
CRA is nationally licensed, bonded and insured, and we abide by the legal and ethical guidelines put forth in the Fair Debt Collection Practices Act and The Association of Credit and Collection Professionals' pledge.
