Ronny g
North hollywood,#2REBUTTAL Owner of company
Fri, November 12, 2010
If the charges were truly unauthorized..the bank should have reversed the charges. So what probably happened is you or someone else close to you with access did authorize something, but were unaware of additional charges and membership fees. The problem for you there is the companies may have protected themselves legally by having some kind of proof the charges were actually authorized.
You can file complaints with the FTC and your states Attorney General if you believe you were defrauded out of the money.
If you did not authorize the charges at all and the bank will not help, you can ask the bank for a "Form E", which is a Federal dispute form. Then they will investigate and can reverse the charges if it is found they were not authorized.
A suggestion to help prevent this in the future. Be AWARE that anytime you submit debit card/credit card/ bank account information, you are authorizing someone to charge the account. And regardless of what you think you are being charged, or if you thought something is free..somewhere in the fine print will be what you authorized..and this is how they get you and how they prevent the bank from reversing it. Be more careful. This company and the 3 others did not guess or find your account information. Someone with access had to submit it to them voluntarily online.