- Report: #81553
Complaint Review: ConsumerInfo.Com - Nationwide
-
Author Not Confirmed
Why?
ConsumerInfo.Com
PO Box 1909, Orange, CA 92865 Nationwide, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ConsumerInfo.Com ripoff Orange CA
Several months ago, I ordered free credit report from ConsumerInfo.com. Based on their website, I am supposed to get a free credit report, but I did not get anything from them. I've just found out that they charged $79.95 to my credit card account. I checheked their website again, I realized that they charge $79.95 annual membership.
unless I cancel it within 30 days. Another problem is this condition is hard to find on their web site -term and condition is shown only as a link, so customers may not read it unless they click to open it. I called them to cancel my account. They send me a confirm e mail which says that my account was canceled and I will receive a prorated credit- not full refund- to my account within seven to ten business days. I am vey furious about what they are doing. I think this is cheating and should be stopped.
Ann-hwee
Boston, Massachusetts
U.S.A.
unless I cancel it within 30 days. Another problem is this condition is hard to find on their web site -term and condition is shown only as a link, so customers may not read it unless they click to open it. I called them to cancel my account. They send me a confirm e mail which says that my account was canceled and I will receive a prorated credit- not full refund- to my account within seven to ten business days. I am vey furious about what they are doing. I think this is cheating and should be stopped.
Ann-hwee
Boston, Massachusetts
U.S.A.
2 Updates & Rebuttals
Smith
Los Angeles,California,
U.S.A.
you were scammed by your negligence!
#2Consumer Suggestion
Fri, March 12, 2004
in all honesty, you know that you don't have to click on any link to read the terms and conditions or even to read whether uo are going to be charged on not. i have been through all of these websites and they do not make it a secret if you will be charged or not.just take time to read what you are agreeing into.it's your basic responsibility anyway. and your authorization is right ohn the order form. you were not scammed by the website! you were scammed by your negligence!
Jacqueline
Hammond,Indiana,
U.S.A.
I hope you did get a refund by now.
#3Consumer Suggestion
Mon, March 08, 2004
It sounds like you have it under control. If not, call this number: 1-888-888-8553--the number to their customer service department. Make sure your membership is cancelled. If you did not receive a refund, your membership is NOT cancelled. Change ALL account information. Change your check, debit, savings and credit card numbers, and inform your bank and credit card companies you have been a victim of fraud, and deceptive selling practices. You are now at risk of being billed ALL OVER AGAIN. They have been known to bill people as much as a FULL YEAR later for the amount of $79.95 If possible alert your bank and credit card services, so that other victims might be helped. Consider accessing www.ftc.gov--the website for the Federal Trade Commission. They have an online Complaint Form available, so that you can report this fraud, and this will in turn help others. They do not respond to individuals, but those Complaint Forms make a difference. Thank you.
