Chris
Pleasant Valley,#2Author of original report
Fri, March 21, 2003
I can't believe it. I just called and found that the money was put back on my credit card. They said 7-10 days and when I called on the 7th day it was there. I hope everyone else is as lucky as I was to get your money back in a resonable amount of time. This company has some serious issues and needs to be looked into by investigators. I feel sorry for all the people that don't review their credit card statements and were taken by these fraudulent people. Good luck to everyone!
Chris
Pleasant Valley,#3Author of original report
Tue, March 11, 2003
Spoke to Doris at station 31 and was assured that I will receive a full refund within 7 to 10 days. Their customer service is a joke. Doris was having a conversation with her co-worker while on the phone with me. Very rude. I said that there was a $79.95 charge to my credit card that I did not authorize. I also said that I did not receive my "Free" credit report, nor did I get any emails or letters from them. I told her I would call back if I did not see the refund in 10 days. I said that I was very skeptical because I know their company is being investigated for credit card fraud. Doris said that all the papers she has seen have shown that they are doing very well and they have many satisfied customers. That goes to show what these con-artists are feeding their employees. I'll be back in 10 days to let you know what happens.