kazoo resident
Kalamazoo,#2Consumer Suggestion
Mon, June 20, 2011
We are from Kalamazoo in a dispute with CMS and now with the MPSC concerning a tale that is too long and aggravating to go into a lot of detail about. I am asking for those of you on this board to please contact the MPSC(517-241-6180) or (1-800-292-9555 for MI residents) and file your complaint. Then, call the gov's office and file the same complaint! We have been told that the MPSC actually has limited ability to force CMS to do anything! They answer to the gov's office(517-373-3400). Why do we have a toothless regulatory agency? That's a good question that a Gov's office assistant we spoke with is going to look into. It begs the question- what recourse do the citizens of MI actually have if CMS is defrauding them? And, one could argue it is fraud if they advertise and promise to deliver efficient and reliable energy- but ignore problems with the delivery that could be costing their customers thousands of $ each year. Apparently we are the only people to ever contact the Gov's office about these kinds of problems. I'm not sure if I buy that, but if you do it and then let us know- then I guess we KNOW we aren't the only ones.
It's really easy to ignore a small handful of complaints, something CMS are old pros at. When it's coming from the Gov's office, a larger group and hopefully a news article or two it gets harder to ignore. We are working towards a formal complaint in front of a judge- so please contact us with your tale. We won't divulge identifying info., but each complaint helps us to know exactly what systems need fixing. We welcome contact from people who have had similar issues.
mr. rik
miami,#3Consumer Suggestion
Thu, April 14, 2011
I never liked estimated usage, I think its a sham. And sounds like it is.
I would definitely fight this one, but if you need some quick satisfaction, you could always make sure that quite a few other meters in the area need to be replaced too. If ya know what I mean.