info
Fairfax,#2Consumer Suggestion
Tue, September 24, 2002
Whenever an unauthorized transaction takes place with your debit account, you have at least 60 days to contest the transaction with the bank. The bank MUST investigate the transaction, and in general, unless they can prove that you authorized the transaction, they must refund your money. It sounds like you are already beyond the legal time limit, so it is unlikely that you will see that money back. The bank is correct in saying that they can legally process a bank debit from your account without your signature. (Believe it or not.) Be careful to watch your account for un-authorized transactions for the forseeable future and complain first to your bank in writing within 60 days via certified mail, return receipt requested. If you do not receive a reasonable response, feel free to contact us.
Simone
Decatur,#3Consumer Comment
Fri, September 06, 2002
I signed up with Continental Direct Services in 11/2000 and was charged $179.95 for my sign-up fee and membership. I received the 1st magazines but wasn't interested in any of those over-priced crap they were trying to sell. The following year they charged $99.00 to my account and I was pissed. I called and tried to cancel and get my money back but they lady convinced me that this would be better and the new magazines will have lots of stuff in it they I would be interested in. Still waiting for the magazine. Everytime I call inquiring about the magazine, they said they are on back-order or will be shipped within 4-6 weeks. I was taken on another scam last year by "American Discount Club" in Virginia, that up and closed overnight. Right now I'm part of a class action suit that I may never see a refund. The BBB was set-up to keep the Consumers informed about terrible companies like CDS, so it's pitiful to know that they are in on the SCAM too. Helping the companies scam the consumers, BBB you should be ashamed of yourselves! How could you?