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  • Report:  #1326333

Complaint Review: copa airlines - Nationwide

Reported By:
Rene - SANFORD, Florida, U.S.A.
Submitted:
Updated:

copa airlines
Nationwide, USA
Phone:
+507 304 2672
Web:
www.copaair.com
Categories:
Tell us has your experience with this business or person been good? What's this?

One of my relatives could not travel on a previous date due to a passport that did not have A machine-readable passport so the attendant a the counter said it would be an open ticket for a year,we were never told about the difference in payment (more than 300.00 dollars to travel on september 16 )or punishable fee(126.00) the only thing mentioned is that it would be an open ticket for a year,and that we could apply it when  ready for travel,witch is not true so the information was misleading

A supervisor (Liliana Buatista) SAID WE WERE LYING, about the incident because there were no notes from the person at front desk at the airport



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