- Report: #1036043
Complaint Review: Copeland Toyota - Brockton Massachusetts
Reported By:
Michael -
North Attleboro, Massachusetts,
Submitted:
Updated:
-
Author Not Confirmed
Why?
Copeland Toyota
970 West Chestnut Street, Brockton MA Brockton, 02301 Massachusetts, United States of America
Phone:
5085842440
Web:
http://www.copelandtoyota.com
Categories:
Business Rating:
(0)
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Copeland Toyota Copeland Toyota will sign a contract with you then sell your car to someone else behind your back Brockton, Massachusetts
Copeland Toyota and I came to an agreement of the purchase price of a used Prius on Friday March 8. Included in the agreement (I have a copy of the contract) the dealer AGREED IN WRITING to not take a deposit on the car while we file the paperwork (even though they complained about it). I had outside financing set up so the next week I was actively working with the dealership to file the paperwork with my bank. Over that week I was at the dealership two additional times. All title, registration, purchase contract AND a bank draft was completed by the dealership. The dealership sent this information (including the bank draft) to my bank overnight to get the live check. The live check was to be mailed on March 18th. On the morning of March 18th I received a phone call from the dealership saying that they sold my car on March 16th. This was a huge waste of time since the dealership is a 30 minute drive one way. Plus I accrued fees with my bank to get the paperwork in order for them. Plus took time out of work to deal with the dealership on the purchase during THEIR business hours.
2 Updates & Rebuttals
michaelo
North Attleboro,Massachusetts,
To the rebuttal
#2Author of original report
Wed, March 20, 2013
1. The Mutually agreed upon deposit amount was zero. This was agreed to by both parties in writing.
2. All paperwork was filed and signed including a bank check draft to the dealer
I've purchased at least 10 cars this way and never had this issue before. I can see this happening before a bank draft is signed and all registration work is signed but right after??? The car was sold and the dealer was no longer dealing with me...they were dealing with my bank.
Flynrider
Phoenix,Arizona,
Question.
#3Consumer Comment
Wed, March 20, 2013
You make no mention of a deposit. Did you put a deposit down? If you did not put a monetary deposit on this vehicle, you had no financial interest in it. The same thing would happen with any car dealer. If you did put down a deposit, did they give it back right away?
