Andrew
Reading,#2Author of original report
Wed, November 09, 2005
A representative, named Jim Snodgrass, helped me to redirect a shipment to another office in my company. I called the person before Jim could call back to confirm the address and averted a $700 charge for two toner cannisters. His name, again, was Jim Snodgrass and his extension at 1-800-446-9835 is 580. I'm sure it will change like the last persons extension, but at least I stopped another rip-off on toner.