- Report: #1324779
Complaint Review: Corel Corporation - Ottawa ON K1Z 8R7 Canada
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Corel Corporation
1600 Carling Avenue Ottawa ON K1Z 8R7, K1Z 8R7 Canada, USA
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http://www.corel.com/us/
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Corel Corporation Corel Corporation1600 Carling Avenue Ottawa ON K1Z 8R7 Canada QuattroPro X7 & X8 Software Defective in Pie Charts section, unsatisfactry customer service Ottawa ON K1Z 8R7 Ottawa, Ontario, Canada
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QuattroPro X8, unable to create Pie Charts showing both values and labels. Corel admited there is a defect in their programing. Then we found that QuattroPro X7 has the same problem.
QuattroPro X3, running on Windows XP Professional, works fine, including on Pie Charts.
WordPerfect Office has many fine qualities, better, in our opinion, than Excel and MiroSoft Word,
Corel's Presentations softward is MUCH better that PowerPoint, when it comes to creating organization Charts
And Corel's customer support, in my opinion, stinks. This refers to Corel support ticket #3763983 filed on 8/01/2016
the red rectangles show where Corel's QuattroPro X7 & X8 fails to show the Label when both "Label" and "Value" have been asked for, as shown in the lower left of the image
3 and a half weeks without this, in my opinion, is unacceptable, particularly since the same problem exists in QuattroPro X7.
Corel was given 23 hours warning, had 23 hours to contact us and arrange to resolve this issue.
After I file this report, I will write and mail a letter to Corel CEO Patrick Nichols
Our hope is that Corel will correct this flaw, and to show appreciation for a customer trying to help them de-bug their software, give us a network lifetime licence for WordPerfect Office Professional. That seems fair, considering the time and energy this problem has cost us.
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