The service let's you do an initial search that returns hits on the name you enter... then when you pay for the service so you can view the report which contains no criminal information.
Any subsequent searches for other names you get an error page when the search goes to show the results. https://www.instantcheckmate.com/results/
If you log out and search as if you are a new customer looking to purchase a report, you can then see the results come back on a search but then have to pay to view the empty report.