Lagwagon711
Fidfioisjdf,#2Consumer Suggestion
Tue, November 13, 2007
I did some digging, and found this info: Michael Robbins (770) 945-0209 5015 Puritan Dr, Sugar Hill, GA 30518 I hope this helps.
Lara
Toronto,#3Author of original report
Wed, June 06, 2007
Bad artwork was not the problem. My artwork was impeccable, as attested to by other companies I've dealt with. There was absolutely NO reponse in over a month. This is not a turnaround time issue, this is a customer service issue. They didn't acknowledge the order, they didn't respond to numerous inquiries. I e-mailed the general e-mail, as well as the 3 different company contacts I had from the previous year (when they also didn't respond until AFTER my deadline had passed 2 months later). I received NOTHING. They didn't even respond to the Paypal complaint for weeks... it finally closed and I won! This is bad service period. Next time someone who doesn't know how to get their money back from Paypal is going to get ripped off. Cheap product does not excuse this level of incompetance. I will glady pay more than twice as much to get quality service from a company who cares about my business.
Renee
Flowery Branch,#4Consumer Comment
Tue, June 05, 2007
I was very surprised to see a rip-off report on Cozmo Graphics. I've used this company on numerous occasions for custom buttons, shirts, hoodies, and more and have never had an issue. I received a top quality product for half the price of most print shops. The last button order I made was a little behind on turnaround time, but it's pretty much expected to happen with the prices and number of jobs they probably receive. It states in their FAQ's that delays can happen as a result of poor quality artwork. Are you sure your artwork wasn't bad? Hopefully the last posting won't skew anyone away from ordering from Cozmo Graphics. Like I said...with a little patience, Cozmo Graphics can produce great results at a fraction of normal printing costs. -Renee