- Report: #260672
Complaint Review: CPS Group - MSP Group - El Paso Texas
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CPS Group - MSP Group
1790 N Lee Trevino Drive El Paso, 79936 Texas, U.S.A.
Phone:
877-277-7045
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CPS Group - MSP Group Fraudulent electronic check ripoff El Paso Texas
Two days ago, I checked my bank account online and had a negative -$91.00 balance. I noticed an electronic draft check had posted to my account for $299.00 - paid to the order of "CPS MPS Group" - whom I have never heard of. I do not know owe anyone this amount of money; this is obviously a fraudulent check - it has no signature - only states "This draft preauthorized by XXX (my name)." The address listed on this check is where I lived 7 years ago.
I immediately called my bank to file a fraudulent claim and then called both of the toll free numbers listed on the fake check. The first one (800-782-7161) is for "MSP Group" who apparently claim to sale discount medical packages (which I would never purchase) - I have been calling this number for nearly 3 days now and only get an answering machine stating that their business hours are Monday thru Friday 11 AM to 5 PM EST. I have left messages but have not heard back from anyone.
I also called the toll free number for "CPS Group" who claim to be a 3rd party payment processing company. The man I spoke with identified the other company and tried to convince me that the two companies are not affiliated - which I think that they are more than likely connected. He just gave me their 800 number, no other help. I attempted to call "MSP Group" many times and finally called "CPS Group" back again today demanding that they help me. The man (same one I spoke with 2 days prior) said that since I was having so much trouble contacting MSP Group that he would go ahead and start the process of depositing the $299 back into my account. He even tried to convince me NOT to close my bank account! Very suspicious.
I have not received the $299 back yet - he said it could take several business days to process. Meanwhile, my bank has charged me multiple overdraft fees (that they refuse to reverse), which has completely wiped out my bank account.
I am filing a report with the Attorney General and the FTC. My next step is to contact an attorney. Please, if anyone out there has experienced something similar with these "companies," please contact me - we need to get a class action lawsuit going ASAP! Otherwise, these people will get away with robbery.
Emily
Austin, Texas
U.S.A.
I immediately called my bank to file a fraudulent claim and then called both of the toll free numbers listed on the fake check. The first one (800-782-7161) is for "MSP Group" who apparently claim to sale discount medical packages (which I would never purchase) - I have been calling this number for nearly 3 days now and only get an answering machine stating that their business hours are Monday thru Friday 11 AM to 5 PM EST. I have left messages but have not heard back from anyone.
I also called the toll free number for "CPS Group" who claim to be a 3rd party payment processing company. The man I spoke with identified the other company and tried to convince me that the two companies are not affiliated - which I think that they are more than likely connected. He just gave me their 800 number, no other help. I attempted to call "MSP Group" many times and finally called "CPS Group" back again today demanding that they help me. The man (same one I spoke with 2 days prior) said that since I was having so much trouble contacting MSP Group that he would go ahead and start the process of depositing the $299 back into my account. He even tried to convince me NOT to close my bank account! Very suspicious.
I have not received the $299 back yet - he said it could take several business days to process. Meanwhile, my bank has charged me multiple overdraft fees (that they refuse to reverse), which has completely wiped out my bank account.
I am filing a report with the Attorney General and the FTC. My next step is to contact an attorney. Please, if anyone out there has experienced something similar with these "companies," please contact me - we need to get a class action lawsuit going ASAP! Otherwise, these people will get away with robbery.
Emily
Austin, Texas
U.S.A.
