Mmcreynolds
Stillwater,#2UPDATE Employee
Thu, January 03, 2008
So, I would just like to tell you that I am an employee at Creative labs, and I am disguisted with your "ripoff report" I would like to tell you that if your information is not found in a computer, that means that WE NEVER RECEIVED IT! Have you ever thought that maybe. just maybe, our wonderful US Postal Service. may have. i don't know, lost your package? Creative is a company that receives up to 10 pallets of mail a day, i know, because I am the one that sorts that mail, for rebates. There is a very small department that processes those rebates, and quite frankly. the work their butts off every day to get people the rebates they deserve. If you were to simply send in your information again, requesting that the post office send you a "proof of receipt" stating that it was delivered, then, if you didn't get it, i could understand you blaming Creative, however, you don't even know that it's on Creative. I would appreciate you not bashing Creative unless you know FOR A FACT that it's their fault.
Pegleg
Toolaville,#3Consumer Suggestion
Tue, July 15, 2003
Stores use special rebate offers as a way to lure in customers without having to lower their price. For example, they offer a $20 rebate rather than lower their in-store price by $20. Why do they do this, you ask? Because the majority of people who will be lured by this special offer will buy the product and then either forget to mail in the rebate form, or mail it in and forget about it when they never receive it. Very few stores actually count on sending out any checks since either the customer forgets to mail in the info, or they figure they can get away with it and not get caught. Welcome to the world of marketing, my friend! You will not be seeing your money any time soon (aka,never!), so forget about it and move on. Next time don't fall for every rebate deal (aka scam) that is out there. And don't shop at Best Buy! They are the worst gremlin-operating store on the planet!