- Report: #262869
Complaint Review: Credit Acceptance Corporation - Southfield Michigan
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Author Confirmed
Why?
Credit Acceptance Corporation
25505 West Twelve Mile Rd Southfield, 48037 Michigan, U.S.A.
Phone:
866-8738507
Web:
N/A
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Business Rating:
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Credit Acceptance Corporation Calls me 10 times a day harrassing me at home and at work! Detroit Southfield Michigan
I have poor credit due to a divorce I went through and I am raising 3 kids on my own with no child support. Meaning my credit was ruined because I couldn't afford to pay everything I owed. That's my own fault I know. However, Credit Acceptance Corp. makes my life hell every month. I always send my payment before it's due but it just takes it awhile to get there. My payment is due the 17th each month. If they don't have it in their hands by the 17th they start calling and not only that but they are so rude and unprofessional! They argue with me, they try to say I owe a late fee when I don't. They never speak good english so I have trouble understanding them. I always end up hanging up on them. Most of the time I just don't answer the phone. They have called me at work and I have told them not to anymore.
I will never do business with them again! And I would tell anyone else to stay far away from them!! I don't know what to do about it other than maybe change my phone #. Any suggestions?
Catellis
Springdale, Arkansas
U.S.A.
I will never do business with them again! And I would tell anyone else to stay far away from them!! I don't know what to do about it other than maybe change my phone #. Any suggestions?
Catellis
Springdale, Arkansas
U.S.A.
2 Updates & Rebuttals
Catellis
Springdale,Arkansas,
U.S.A.
Harrassment
#2Author of original report
Tue, April 27, 2010
Ya I know you get paid to harrass people...you must sleep well at night. It's fine to call someone when their payment is past due but it's NOT fine to be rude and speak broken english. It's America...learn our language if you want to live here! All you have to do is call and ask politely if I have mailed the payment yet...but no you ask 50 other stupid questions including "can you please verify your phone number"...what a dumb question when you just called it! So glad I am not doing business with you gooks anymore.
collectorpro
United States of AmericaTHOUGHTS
#3UPDATE Employee
Tue, April 27, 2010
SORRY ABOUT YOUR SITUATION, THERE WERE ALTERNATIVES TO INSURING YOUR PAYMENTS ARRIVED ON THE DUE DATE(AUTO PAY, MONEYGRAM, CHECK OR DEBIT CARD BY PHONE, ETC ETC) IF YOU DIDNT CALL PRIOR TO THE DUE DATE, THE COMPANY WILL CALL YOU THE DAY AFTER YOUR DUE DATE IF PAYMENT HASNTPOSTED.
