Jessica
HIllsboro,#2Author of original report
Fri, June 27, 2003
The bank that First Choice Tel uses is HSBC USA bank located in Buffalo. The banks phone number is 716-841-4961 and the banks Fraud Dept. Number is 800-368-7808. And First Choice Tel company ID number is 610784676. When I called the bank I explained what happened and they gave me this number to call 514-841-9363. I got a hold of a nice lady explained what happened and she tried to get me to call 702-869-1551 which is there cust. service number. I told her I tried them and everybody was rude and kept hanging up on me. So she took my phone number and said she would call me back. I told her that people kept telling me they would call back but nobody ever did. So she promised me, About a half hour later I got a call from a lady name Nancy (702-254-3163) I told her my story and she said she would call me back. After a couple hours I called her and she said she already put in for a fefund and I should have my money by today (6-26-03) I went to the bank today and sure enough my $298 dollars was there. And the bank is giving me back all of my overdrawn fees. I feel so lucky. I hope this helps you all. Good luck. Remember the faster you act the faster you can get your money back
Jessica
HIllsboro,#3Author of original report
Tue, June 24, 2003
I got a hold of a rep at First Choice Tel today 6-23-03. He told me they didn't have my cancelation on record. I told him of course not because they are a scam and they wouldn't keep a cancelation on file. He told me I could listen to my authorization. I told him I wanted to here my cancelation. I told him if I didn't get my money back I was reporting them to the FCIC (National Fraud Information Center) It must of made him mad because he hung up on me. I called right back. This time I tried a different approach. I asked them when my card was coming he told me I would have it in fifteen days. He asked my name and it ended up being the same jerk that just hung up on me. I requested to here the authorization and he took my number and was to call me back in thirty minutes. No phone call from him came. But I did get a call from Dynamic with the same pitch as First Choice. I told her they already ripped me off and I didn't want it to happen again and hung up on her. The nerve of them. A report can be filed with the NFIC at 800-876-7060 or a form can be filled out at www.fraud.org.