I had this card for about a yr , When I 1st received the card offer I thought it was Capital One bank logo and name look and sound very similar I think, I thought it was a Cap. One upgrade I have been using Cap one card for 15 yrs. and my own personal bank card for 30 yrs. and a Chase Bank card never ever any unfounded charges with either. I used this card just once last summer paid the bill in full upon date due. I had a zero balance on it I tried to cut the account off sent letters and tried to call never could reach a human.
I found the Las Vegas local number on line called them today I had a trip out of town for a week came home yesterday got a rude person with a bad manner to call me stating my account was past due . I asked how could that be I never used this card then he went of to tell or try to tell me in very bad English I could not understand that there is a 8.89ct monthly charge to have this card if I don't charge on it and I owed them 25.00 for the 8.99 and the late charges. I think that's what he said hard to understand .
I today found a number to call and speak with a person and man talk about high pressure and all but denying my wish to cancel the card ,They was waving the fees and will give me the 25.00 back and I kept saying I just want to cancel the account was falling on deaf ears.. After I said it a few times then I get well there will be more fees maybe later on ? I said fine I'll have my attorney to pay them.. I want this card closed out and I we you nothing I have a zero balance now and that's all I plan on paying in the future is zero.. Lady got snippy and said fine and hung up.. I would never deal with this so called bank ever again and I will check my credit scores monthly too see if they try too pull anything ..Just stay away from this bank is the best I could suggest to anyone